Who are the principals of TOE?

Paul Schuyler is the principal. Malin Zergiebel assist Paul with sales, service and the website. You will be speaking to one of us. We do not employ a call center or answering service. See About Us for more detail.

What hardware do you recommend for the redemption of internet tickets?

We recommend a personal I-Phone or a 5th gen 32G I-Pod, refurbished for $169 from the Apple Store. Veezi has developed a free app that runs on an i-phone or i-pad that manages entry and exit to your cinema. It is available on the App store. A traditional bar code scanner will work as an entry device in the Veezi software, but it is a clunky process and the online buyer will then have to stand in line with customers buying at the box office—thereby defeating the purpose of them buying online.

How does a typical sale and install of Veezi work?

Once you have decided that Veezi is right for you, you call TOE and we help you determine what hardware you need, you may be able to reuse existing hardware. Once you determine what you wish to purchase, we send you a quote. You are under no obligation to buy from us and are encouraged to shop around.
When you are ready to buy from us, you pay with a card on the phone or mail a check.
We order the products directly from the factory warehouse the day we receive payment and they are shipped directly to you. The whole process usually takes about a week.
When your equipment arrives, you plug in your computer and peripherals—the software is already loaded when you buy hardware from TOE, and you call Veezi for the final install, setup, and training. If you have any hardware questions or concerns, you may call us and, if necessary, we will work directly with Veezi to resolve any issues.

How much is shipping?

Shipping is free on all our items.

What about the new chip cards and the special readers? Can Veezi handle that?

Yes, Veezi is fully EMV (Euro-Mastercard-Visa) compliant as well as all hardware that TOE sells. TOE does not supply the chip card reader itself, the reader must come from your credit card processor (usually Vantiv) for data security reasons. Chip cards are currently scheduled to fully replace mag cards by 2018, but mag cards and readers will still be useful for loyalty programs and gift card transactions.